Important Message(s)

Enhanced Services - -

DSHS customers receiving or applying for cash, food, or medical programs can now submit verification documents by email. The department recently ran a mass-email campaign during September and October, inviting customers to participate in the enhanced service called MyDocs Attachment, supported through Washington Technology Solutions. Clients should be aware this is not a scam – the invitation emails are legitimate.

Clients who create a Secure Email Portal account through WaTech may use the email account to send verification documents securely to the department. Verification documents received through secure email will be processed the same as those sent by fax or United States Postal Service.

Here are some helpful frequently asked questions.


Disaster Cash Assistance Program information is available in English and Español. To apply for Disaster Cash or other cash assistance programs:

  • Click Apply Now on this homepage to start the online application. When you are on the Your Needs page (within the online application), select Cash in addition to any other benefits you may need. Once your application is submitted, call the Customer Service Contact Center at 877-501-2233 to complete the application interview.
  • Or, call the Customer Service Contact Center at 877-501-2233 to complete the entire application process without submitting an application from 8 a.m. to 3 p.m., Monday through Friday.

Help with your utility bills If you need help paying for your utility bills, contact your local utility company to see if you may be eligible for their utility assistance program. You might be eligible if you are currently receiving food or cash assistance from DSHS.


Washington Connection offers a fast and easy way for families and individuals to apply for a variety of services such as Food, Cash, Child Care, Long-Term Care, and Medicare Savings Programs. Individuals that are age 65 or older, blind or disabled may also apply for medical assistance. Click “See If I Qualify” to get started. Watch Video

Washington Healthplanfinder offers healthcare coverage for children, parents/caretakers with children, pregnant women, or adults age 18 to 64 years old. For information regarding available services or to apply for benefits, visit

This institution is an equal opportunity provider. Click here for more Civil Rights and Nondiscrimination information.